Client's Charter

Department Client's Charter Days

DEPARTMENT OF LICENSING

Business Premises Licence 30 Minutes
Advertisement Licence 30 Minutes
Business Premise Licence ( Non-high Risk) 30 Minutes
Advertisement Licence (Non-high Risk) 30 Minutes

DEPARTMENT OF PLANNING

Subdivision Plan Review 28 Days

DEPARTMENT OF BUILDING CONTROL

Terrace House Extension and Renovation Plan 24 Hours
Normal Building Extension and Renovation Plan Renovation 14 Days
Standalone Building Plan 21 Days
Housing and Commercial Project Plan Review 14 Days

DEPARTMENT OF ENGINEERING

Public Light Plan 14 Days
Earthwork Plan 14 Days
Street and Drain Plan 60 Days

DEPARTMENT OF LANDSCAPES

Landscape Plan 5 Days

DEPARTMENT OF BUSINESS PREMISES MANAGEMENT & CUSTOMER SERVICE

Customer Complaints Feedback 2 Days

DEPARTMENT OF PROPERTIES VALUATION

Premise Transfer Application 10 Days

Graha Makmur, No.1,
Jalan Tun Abdul Razak - Ayer Keroh,
Hang Tuah Jaya,
75450 Melaka, Malaysia.

Monday - Friday

General Line : +606 285 9700
Directory : MBMB Directory
Hotline : +606 333 3333
Complaint Line : +6013 302 9700 (Whatsapp only)
Fax : +606 232 5716
Email : aduan[at]mbmb[dot]gov[dot]my/
webmaster[at]mbmb[dot]gov[dot]my

  • Latest Update : Tuesday 12 November 2024, 00:03:25.

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