LOGO
HISTORY
The Council has initiated the ISO machinery since February 2003.
MBMB QUALITY POLICY
- To provide a quality city facilities and services.
- To prioritise customer’s needs and satisfaction and committed to comply with the quality management system, Acts, By-Laws, rules and policies that has been specified.
- To make reviews on the the effectiveness of quality policies and principles from time to time
- Always strive to improve the efficiency, quality and excellence of service delivery through continuous implementation of innovation & creativity that is in line with 1Malaysia National’s aspiration “People First, Performance Now”.
- To uphold and prioritise sustainable development and green technology.
CERTIFICATION SCOPE
"THE CITY SERVICES WHICH ENCOMPASS TOWN PLANNING, DEVELOPMENT PLANS APPROVAL, BUSINESS PREMISE LICENCE ISSUANCE AND PROPERTY VALUATION"
CERTIFICATION BODIES
SIRIM QAS INTERNATIONAL SDN BHD
1, Persiaran Dato' Menteri,
Seksyen 2, P.O. Box 7035
40911 Shah Alam
Selangor Darul Ehsan
MALAYSIA
Tel : 03-55446400
Fax : 03-55109439
CERTIFICATION PERIOD
FIRST Certification - ISO 9002:1994 2001-2003
SECOND Certification - ISO 9001:2000 2003-2007
THIRD Certification - ISO 9001:2000 2007-2010
FOURT Certification - ISO 9001:2008 2009
FIFTH Certification - ISO 9001:2019 2016-2019
SECRETARIAT
Management Department
Historical Melaka City Council
Graha Makmur, No.1, Jalan Tun Abdul Razak - Ayer Keroh,
Hang Tuah Jaya, 75450 Melaka
